NEXATEL LLC

Privacy Policy

Effective date: October 2026

NEXATEL LLC ("we", "us", "our") respects your privacy. This policy explains what information we collect through our SMS alert programs and website, how we use it, and the choices you have.

1. Information we collect

• Contact information you provide: your mobile phone number and the alert programs you select when you subscribe.
• Message interactions: records of messages we send you and your replies (such as STOP, HELP, or keyword responses), used to administer your subscription and honor opt-out requests.
• Support communications: information you share when you contact us by email, phone, or text.

We do not require or collect any other personal information to participate in our SMS alert programs.

2. How we use your information

We use the information described above to:

• Deliver the SMS alerts you subscribed to;
• Process and honor opt-in, opt-out, and help requests;
• Provide customer support and respond to your inquiries;
• Detect and prevent fraud, abuse, or unlawful use of our services;
• Comply with legal obligations and enforce our Terms & Conditions.

3. How we share your information

We do not sell your personal information. SMS consent and mobile phone numbers will not be sold to, or shared with, third parties for their own marketing purposes.

We share information only as follows:

• Service providers: companies that help us deliver text messages and operate our services (for example, our SMS messaging provider). They may process your phone number and message content solely to provide these services to us and are not permitted to use it for their own purposes.
• Legal requirements: if required by law, court order, or government request, or to protect our rights, safety, or property.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred, subject to this policy.

4. Your choices

• Opt out: reply STOP to any message to cancel SMS alerts immediately.
• Help: reply HELP to any message for assistance.
• Contact us: email [email protected] or call +1 (347) 822-1348 with any privacy questions or requests.

5. Data security and retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain your information only as long as needed to provide the services, honor your preferences (including opt-out records), and meet legal obligations.

6. Children's privacy

Our SMS alert programs are not directed to children under 13, and we do not knowingly collect information from children under 13.

7. Changes to this policy

If we make material changes to this Privacy Policy, we will post the updated version on this page with a revised effective date.

8. Contact

Privacy questions: [email protected] · +1 (347) 822-1348 · NEXATEL LLC.